Autentico Italiano

Autenticoitaliano.us is an online wine shop specialized in the sale of Italian wines and products - Autentico Italiano is a sister company of WineHora Distribution - Legal Name Chardonnay Investment Enterpirses, Inc.

These conditions of sale govern the sale of products marketed by AutenticoItaliano.us through the website www.autenticoitaliano.us. All contracts for the purchase of products through the above mentioned website and following the procedures set forth herein, including the seller and the Customer will be governed by these conditions of sale (in accordance with US  law. Any changes or new conditions of sale will be promptly reported to the Customer, will be effective upon publication on the website and will apply only to sales made after publication.

Acceptance of sales terms

The contract between WineHora Distribution and the Customer shall be concluded with the acceptance of the order by AutenticoItalino.us. The acceptance is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read the information provided during the purchase procedure and accept the terms transcribed below. Therefore the Customer is warmly invited to read these conditions of sale and to print them or save them in another durable medium accessible to him.

How to buy

When placing the order Customer may only purchase products on the site www.autenticoitaliano.us as described in the relevant information sheets. The information supplied products reproduce those supplied by the manufacturers. Autenticoitaliano.us, therefore, reserves the right to change the information of products to match those provided by the producers, without notice. The images on this site are provided to facilitate the Customer's recognition of the products, due to changes in the packaging by the manufacturer, the photos may not accurately reflect the appearance of the product delivered. The correct order is confirmed by Autenticoitaliano.us by a reply by e-mail, sent to the email address supplied by the Customer. This confirmation message will include the date and time of receipt of the order and an "Order Number" to be used in any further communication with Autenticoitaliano.us, as well as a reference to these conditions of sale. In the case of non-acceptance, Autenticoitaliano.us is committed to a timely notification to the Customer. All prices on this website are prices to the public and, therefore, TAX applied at end of shopping. Autenticoitaliano.us reserves the right to change prices at any time, without notice. Delivery cost will be indicated in the shopping cart once address of destination is confirmed.

Payment options

Customer can pay for the ordered products using different forms of payment, as depicted in the checkout phase of the purchasing process. Any additional costs relating to a particular mode of payment will be explicitly highlighted during the purchase process itself.

Delivery methods

Autenticoitaliano.us delivers its products via professional couriers. The shipping costs, in general, are charged to the Customer and are shown explicitly at the time of order. Depending on the area of destination of goods, deliveries may take place over a period of time ranging from 3 to four days, excluding circumstances (however, no later than 7 days from the date of order). The Customer on receipt of goods is required to verify its integrity, if the Customer has doubts about the integrity of the same, must indicate this on the delivery receipt. The Customer will have time 7 working days to verify the integrity of the goods and to communicate any damage by writing an email to info@winehora.com. Within 14 working days Autenticoitaliano.us will issue the Customer a credit against a future buy.

Right of Return

The Customer has the right to terminate the contract without any penalty and without specifying the reason, within 14 working days of delivery of products purchased, fairly and in good faith, by written notice to be sent by email to info@winehora.us. In the communication the Customer must indicate the product or products for which it intends to exercise the right of return. Returns fees are charged to the customer. Autenticoitaliano.us will refund to the Customer all payments received for the product or products for which it has exercised the right of return (including original delivery costs) within 14 days of Customer's communication.

Warranties

Autenticoitaliano.us guarantees that the delivered products are equal to those shown and described on the site. For all products sold that is the responsibility of the manufacturer. The manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.

Privacy

The personal information requested to complete the order are collected and processed by Autenticoitaliano.us on digital media, in order to meet the obligations under the contract with the Customer, and will not, under any circumstances, licensed to third parties.

Protection of minors

Autenticoitaliano.us does not sell wine or other alcoholic products to persons under 21 years. The courier will not deliver the wine or other alcoholic products to persons under 21 years, and will require an adult signature on delivery.

Claims

Any complaint must be addressed in writing to info@winehora.com